These new security settings are also affecting the Mail app on MacOS. While I am all for making users switch to using the Microsoft Outlook, some don't because of they are used to using the Mail app and it's integrations with the other apps and cross-platform with MacOS. Now the user can create an app password, but with iOS 12 the Mail app just doesn't like it and the issue remains, continuous password prompt.Īny other O365 admins running into this? There are several threads running on Microsoft forums but no one seems to have a clear answer. So, moving from basic to OAuth, what's the problem with the Mail app? Does the Mail app not support OAuth?Īt this stage, a user cannot create an app password because MFA is not enabled for them. Once modern authentication is enabled in the Office 365 tenant, user are prompted continuously to enter their password and while trying to do that the Edit Settings pop-up keeps showing during that process which confuses some users while others know to just clear that pop-up message and continue on with the process. Exchange Online have again started to feel the pain of Microsoft adding and enabling more security in Office 365. One user with Outlook 365 Business suddenly keep asking for password yesterday, the password is correct and no problem to use it to login to webmail and only happened on one user. My customers that are using their iPhones and the native Mail app with their Office 365 work/school accounts or a.k.a.
